Customer Support

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May 23, 2022

10 Help Scout Alternatives You Should Consider in 2022

Help Desk software is one of the core components of a modern customer support strategy – the ability to turn first-time buyers into repeat customers. Many companies spend tons of money to bring new customers into the fold. But acquiring a new customer can cost five times more than retaining an existing customer. In fact, […]

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Apr 10, 2022

8 Types of Collaboration Tools [w/ Top To Use in 2022]

As the future of work is looking increasingly remote, effective virtual collaboration is more important than ever. Successful remote work comes down to having the right tools to make collaboration possible. The perfect combination of tools can make your team exponentially more productive and free your bandwidth to focus on your most critical work.  This […]

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Oct 27, 2020

Why It’s Important To Build Customer Relationships (And How To Start)

Building customer relationships is important because they increase sales, reduce customer attrition, deliver invaluable marketing, boost employee morale and turn customers into your R&D department.

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Oct 1, 2020

How to build long-term customer relationships (and the tools that will help you do it)

Don’t make the mistake of focusing solely on acquiring new customers; nurture your existing customers who are spending their money with you. It won’t be easy though, healthy relationships require time and effort to maintain.

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